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    Managing Text Tracks

    In this topic you will learn how to manage text tracks.

    Text tracks provide additional or interpretive information to individuals who wish to access it. Captions are one type of text track. Captions are necessary so the deaf and hard of hearing can access the audio portion of video presentations.

    Example of Captions
    Example of Captions

    Such text may be used for accessibility, to provide translations of the audio track or some other purpose, but the underlying technology used is the same.

    You should have a separate caption file for each language you need to support. The Brightcove Player supports Web Video Text Tracks Format (WebVTT), SRT, DFXP and SCC formats, although all non-WebVTT formats are converted to WebVTT when the captions are processed.

    Creating caption files

    To add captions to a video, you first need to create a captions file. One option is to use Marketing Studio to generate captions for videos. Brightcove has several partners that provide transcription, captioning and translation services. For a complete list of Brightcove partners, visit the Partners section of our website.

    The Brightcove Player supports Web Video Text Tracks Format (WebVTT), SRT, DFXP and SCC formats, although all non-WebVTT formats are converted to WebVTT when the captions are processed.

    To view and edit the text and audio tracks for a video, follow these steps:

    1. Open the Media module.
    2. Click on the video card (card view) or the video name (list view). The video details page will open.
    3. Click the Tracks tab at the top of the page. A list of text tracks (if any) for the video will be displayed.

    For each text track, the following information will be displayed:

    • Language - Text track language
    • Status - Text track status
      • Published - Text track will appear in players
      • Draft - Text track will not appear in players
    • Kind - Kind of text track
    • Player label - Label that will appear in the video player

    The action menu (...) associated with each text track can be used to:

    Adding text tracks

    To add text tracks to a video, follow these steps.

    1. There are several ways to add text tracks to a video.
      • Drag and drop - Drag a text track file from your computer to the Media page. The body of the page will become the drop zone. Drop the file.

      • File upload - Click + Add > Select files. Use the file picker to select one or more caption files.
      • Upload from URL - Click + Add > Upload from URL. Enter the URL to the caption file location.
      • Remote URL - Click + Add > Remote URL. Enter the Remote URL to the caption file location.
    2. Select the Language of the track text data.
    3. Enter the appropriate Label for the caption file. The label is displayed inside the player and allows the viewer to select a language. The label value will default to the code for the language that was selected.
    4. Select the Kind of text track. Options include:
      • Captions - Similar to subtitles, but may also include sound effects and other audio information
      • Subtitles - The transcription or translation of the dialogue
      • Chapters - Intended to help the user navigate through the video
    5. Select a Status:
      • Published - Text track will appear in players
      • Draft - Text track will not appear in players
    6. Click Add.

    Publishing and unpublishing text tracks

    Text tracks with a status of Published will appear in Brightcove Players. Text tracks with a status of Unpublished will not appear in Brightcove Players. You may want to set the status to Unpublished until you've had a chance to review the text track. To change the status of a text track, follow these steps:

    1. Click the action menu (...) associated with the text track.
    2. Click Publish or Unpublish.

    Reviewing and editing a text track

    To review and edit the contents of a text track file, follow these steps.

    1. Click the action menu (...) associated with the text track.
    2. Click Edit track.
    The caption editor will open and can be used to review and edit the text track.

    Editing text track details

    To edit the details for a text track, follow these steps.

    1. Click the action menu (...) associated with the text track.
    2. Click Edit track details.
    3. Make the appropriate changes.
    4. Click Save.

    Downloading text tracks

    To download a text track file, follow these steps.

    1. Click the action menu (...) associated with the text track.
    2. Click Download.

    Deleting text tracks

    To delete a text track file, follow these steps.

    1. Click the action menu (...) associated with the text track.
    2. Click Delete.
    3. On the delete confirmation dialog, click Delete.

    Page last updated on 20 Oct 2022